Frequently Asked Questions


As the cinema's screening schedule varies, there are no set hours we open or close. However, the cinema will open 15 minutes BEFORE the start of the first session and closes 5 to 10 minutes AFTER the last session ends.

Yes! We have specially printed gift vouchers available at the box office. Vouchers are a single use item and are available in Adult, Concession, or Child (under 12) denominations.

In the 6 weeks before Christmas, you have the option of purchasing our Christmas themed vouchers instead.

And yes, we do offer a discount for bulk purchases, please call 6554 9592. 

By purchasing a ticket you are guaranteed a seat.

During the COVID19 pandemic, we are allocating seating. However, when the NSW Government regulations change to 100% capacity allowance, we may choose to return to un-allocated seating.

Popular films will generate longer lines for tickets and gaining entry into the cinema. We advise to purchase your tickets online where possible and suggest you arrive early for your movie.

The length of time any film will play is based on the amount of business the film generates, contractual obligations, and the time of year. The more popular a film is with patrons, the longer it will play.

The different Film Classifications refer to the content of a movie and to what audience the movie is suited to. Please see our Ratings Information Page for detailed information from the Classification Board.

Movie schedules are determined on Mondays for a schedule which commences on a Thursday of the same week. Schedules are posted on our website by Tuesday evening. The next day's program is also available on the phone answering machine.

We have application forms available at the box office. We are always looking for quality individuals who can integrate into a team environment and who have a high availability.

Fay's Twin Cinema is proudly fully accessible to those confined to a wheelchair. In fact, Fay's Twin was one of the very first businesses in Taree to offer full access, way back in 1982.

All gift vouchers are valid at both Fays Twin Cinemas, Taree and Great Lakes Cinema 3, Tuncurry.

Yes, Gift Cards are available from the Box Office. Cards can be purchased and charged with $20, $30, $50, $70 & $100 worth of value. Gift Cards can be used at Great Lakes Cinema 3 - Tuncurry and Fays Twin Cinema - Taree. They are valid for 3 years from the date of purchase and can be used to buy tickets or products from the Candy Bar.

Yes! We offer full EFTPOS and card facilities at both the box office and candy bar. There is a $10 minimum purchase per transaction.

Fay's Twin Cinema is located on the corner of Oxley & Milligan Streets in Chatham, which is a suburb in northern Taree. We are on the old Pacific Highway which used to snake through the town.

Unfortunately it is not possible for us to play every film released because we do not have enough screens. We do however try and get a range of movies to cater for most audiences.

Yes, we can offer a discount for groups of 20 or more, please contact the box office for details. Note this may be subject seasonal conditions.

Please use our Contact Form if you have any further questions.

Yes, you can advertise on our screens. Please contact Peter from Midcoast Cinema Advertising on 6554 9592.

The cinema has 55 car spaces including a designated space for disabled or wheelchair bound patrons.


Recent years have seen the return of 3D into cinemas, but unlike 'old 3D' the current 3D is superb quality and projected by our big dollar NEC 2K digital projectors and servers. Our chosen 3D system is Panastereo, an 'active' 3D system that is widely regarded as providing the most effective 3D experience.

No, we use Panastereo 3D which is an 'active 3D' system as opposed to Real D's 'passive 3D'. As you enter the cinema for a 3D film, the usher will give you a pair of glasses to use for the movie and at the end of the movie you are required to hand them back to the usher at the cinema exit.

Panastereo 3D glasses cost around 30 times more than a pair of Real D's toy glasses, and this is why they are not thrown out at the end of each session. After use they are fully sanitised by a medical grade steam washer, then stacked for re-use. Panastero 3D is far more environmentally friendly than most other systems as we do not throw out literally hundreds of pairs like other systems require.

The way 3D movies are created is to have an image for the left eye, and another for the right eye. When you try and watch a 3D movie without the glasses you will see both images on top of each other, This is quite distracting and very hard to watch. Most big releases we will have in both 2D and in 3D.

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